Revisiting AIG 200 and the ‘Journey’ to a double-digit RoE
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Revisiting AIG 200 and the ‘Journey’ to a double-digit RoE

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When the personal auto industry pivoted towards the InsurTech-delivered product, we referenced the now-famous McKinsey report, aptly titled “The Journey”. The report looked at the top 35 publicly traded insurance companies and identified factors that distinguished the best performers in the industry over time.

The results showed that core attributes of successful companies were underwriting and its allied steps, including pricing, claims, loss control, sales, marketing and customer service.

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